Shaun James - Consultant
With a background of thirteen years working in financial services prior to Huthwaite, spending over a decade of that time in Learning and Development roles, Shaun has developed a passion for sales, customer service and the personal development of others. His BSc in social Science with psychological studies further fuelled his interest in the psychology of sales and the research into sales success.
As a training professional, Shaun believes that to be able to deliver an effective learning solution to clients, you need to have experienced all aspects of the training cycle. He has extensive experience of working with clients in both B2B and B2C environments in establishing training needs, solution design, classroom delivery and evaluation. Shaun is a PRINCE2 qualified project manager and has been able to utilise this to manage end to end training interventions that range from senior management through to front line staff.
He is trained to deliver the full range of Huthwaite programmes and has a strong cultural awareness developed through his work in the European, Asian, North and South American markets. Much of Shaun's client base includes multinational organisations and he has delivered solutions ranging from extensive and comprehensive international roll outs through in-house academies to helping UK based niche markets with specific research projects.
He works closely with the client and takes a consultative approach throughout to deliver a learning experience that accurately matches client's development needs. Shaun prides himself on his commitment to delivering total customer satisfaction. He has a relaxed, participant focused training delivery style and works hard to create the right learning environment by making the experience fun, interactive and with a strong focus on real world application.