Our philosophy is captured in our strapline; 'Change Behaviour, Change Results' and all our interventions are focused on achieving this. Whilst the delivery of training events is central to our work, training is just one aspect of delivering a successful intervention and initiatives taken before and after can have a huge impact on their effectiveness. We work with clients to:

  • ensure the training content delivers the rights skills, builds on strengths and closes the gaps, to provide the desired outcomes, at a business and individual level
  • help clients to establish a climate and mind-sets that are conducive to learning and help remove or mitigate where ever possible any factor that may lessen the impact the training will have
  • deliver events that maximise learning by adapting the training to take into account the experience, existing skills and knowledge within each delegate group
  • enable genuine, permanent skills improvement by creating with our clients a robust but realistic coaching and skills reinforcement approach
  • monitor improvement by agreeing and regularly reviewing performance metrics

We work with delegates across a range of functions, acknowledging that commercial success is a company-wide responsibility. We have interventions suitable for:

  • sales people and business developers - including those for whom business development is only part of their role and/or a recently acquired responsibility such as clinical specialists
  • service – anyone in a client-facing non-sales role. We do not try to turn service personnel into salespeople (unless that’s what you require), but we can help them recognize and realize their role in value creation and business growth
  • negotiators (sell-side and buy-side) - we help secure the best possible deal for the organisation, whilst ensuring a win-win which leaves the other side content and the relationship intact
  • marketing personnel - to help achieve the crucial alignment between the sales and marketing functions, particularly during product launches or re-launches
  • sales and marketing academies - very often a prospective client will talk about the need for a common sales language, or perhaps a common approach to negotiation skills or opportunity management. This can be particularly challenging in the multi-local environment of many healthcare organisations. We have successfully implemented large scale training and development academies for sales and marketing, some within the healthcare sector, and welcome the opportunity to explore this approach with you if appropriate

For more information visit our solutions section.